Refund Policy and Procedures

Need to drop your class?
A 100% refund is given if a completed withdrawal request is received before the class begins for open enrollment courses. No refund is given after the class begins.

Withdrawal Requests
Withdrawal requests must come directly from the student or his/her designee. The official receipt date is the day and time the request is received in the Workforce Innovation/Corporate College registration office. All refunds are paid by check from Cuyahoga Community College District to the student regardless of the method or source of original registration payment. Please allow 3 to 4 weeks for the refund check to be processed and mailed to the address given at the time of registration. If there has been an address change, please provide the corrected address with your withdrawal request.

Concurrent with Credit Classes
Continuing education courses that are “linked” with credit courses will adhere to the stated Workforce Innovation refund policy.

Canceled Classes
If Cuyahoga Community College cancels a class, a 100% refund is automatically processed for students who do not choose to transfer to another available class. College personnel will make every attempt to contact you in the event a class cancels using contact information you have furnished. Please make sure we have a valid daytime phone number on file for you. You may also inquire by calling the Workforce Innovation/Corporate College registration office.

Transfer Requests
Students may request a transfer into another available section on a seat available basis.

Conferences and Special Events

• Timing: 60 days in advance of the event - 100% refund; transfer seat or may use dollars for another class or event.
• Timing: 59 – 30 days in advance of the event - no direct refund; seat may be transferred to another person or applied to another class or event.
• Timing: 30 days or less before the event - no direct refund; seat may be transferred to another person.

*This process is subject to change depending upon the partner organization.