Leadership Certificate Program

Frontline managers and supervisors play a vital role in business by supervising the employees who deliver the products and services that your valued customers desire.

Investing in talent development, at this critical point, leads to improved supervisor effectiveness and engagement, increasing the likelihood of employee productivity, retention and engagement. A well-developed frontline workforce also provides a greater pool of candidates to fuel your talent pipeline as well as improved customer satisfaction and return business.

Corporate College offers the Frontline Manager certificate program to equip upcoming, new, and seasoned supervisors with the tools they need to succeed in their leadership roles. Facilitated by Corporate College leadership experts, participants will grow their abilities and earn their Frontline Manager certificate upon the completion of eight half-day sessions.

• Lead with professionalism and integrity — they “walk the talk”
• Effectively organize and plan work and resources
• Tackle problems with confidence and handle the unexpected
• Take responsibility for their decisions
• Demonstrate business knowledge and skills and make sound judgments
• Are team-oriented and inclusive, coaching to support and develop
• Inspire others to go the extra mile
• Set clear expectations, communicate effectively and push for results
• Confront and resolve conflict

Certificate Program Includes the Following Courses:

1. Effective Communication
2. Strengths-Based Leadership
3. Decision-Making Bias
4. Coaching and Performance Enablement
5. Time Management and Prioritization
6. Conflict Resolution
7. Adaptability and Change Enablement
8. Diversity, Equity, Inclusion, and Belonging
9. Generative AI and Technology (coming soon)

Two Options to Choose

• Individual Courses: Register for each course to create your own personalized schedule.
• Accelerated Schedule: Register for the consecutive-day schedule, which includes all required certificate courses at a reduced price.

View Courses and Register:

Accelerated Leadership Certificate:

• Accelerated Leadership Certificate

Individual Courses:

• Adaptability & Change Enablement
• Coaching & Performance Enablement
• Conflict Resolution
• Decision-Making & Bias
• Diversity, Equity, Inclusion, & Belonging
• Effective Communication
• Fierce Delegate® Program
• Strengths-Based Leadership
• Time Management & Prioritization

Other Information