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DOL H-1B Technical Skills Training Program – Network Support Specialist (NSS) 
Cuyahoga Community College (Tri-C®) has been awarded a major Department of Labor* grant to provide specialized training to unemployed Northeast Ohio workers for high-wage jobs as Network Support Specialists.

The grant will fund scholarships that will cover:
  • Cost of tuition
  • Books
  • Certification exam fees

Training Program Information
The Network Support Specialist Training Program is designed using a progressive career ladder framework resulting in 3 national industry-recognized credentials. Skills and certifications acquired during the program and training will build capacity toward multiple professional competencies.

  • Program consists of 400 hours or 14-16 weeks
  • Classes run Monday - Thursday from 8:30am - 4pm
  • Fall Session begins Sept 17. Additional classes will be offered in 2013.  

Annual Salary Projections for Program Completers

$30,000   With no Information technology experience
$45,000  one to two years of information technology experience
 with information technology experience and a bachelor's degree
 * Source Ohio labor Market Information

Eligibility Requirements

Currently reside in one of the following counties: Cuyahoga, Medina, Lorain, Lake, Geauga (30 days minimum)

  • Long-term unemployed (27+ weeks unemployed)
  • Priority of enrollment will be given to veterans
  • Able to train at one of the College’s facilities
  • Pass assessment in IT literacy proficiency and demonstrate proficiency  in math and English at 12th grade level   
  • High school diploma or equivalent minimum
  • Willingness to participate in a 4-5 week unpaid internship 
  • Selection via interview process 
  • Documented Information Technology (IT) work experience (i.e. educational/training transcript or diploma, IT training certificate/certification documentation; employer letter verifying work) Preferred
  • Successfully pass a Bureau of Criminal Investigation (BCI) & Federal Bureau of Investigation (FBI) background check

 Required Abilities  

  • Critical thinker
  • Customer focused
  • Good cost controlling
  • Can work under pressure
  • Accepts responsibility
  • Results oriented

 Services Provided

  • Assessment (math, reading and Information Technology Literacy Proficiency)
  • Internship assignment
  • Job placement assistance
  • Job fair

Upcoming Classes 

Start Date 



Two Weeks Prior

 January 26, 2014  Day  Metro  January 9th

* This is a U.S. Department of Labor (DOL) Employment Training Administration (ETA) sponsored training program.  


For Employers Only

Interested in hosting a table at the NSS Private Career Fair or being an Internship site for a Network Support Specialist student, please click on the appropriate link.

NSS Career Fair

NSS Internship Site




How to reach us

For NSS Information Call
Job Link Services Office

NSS Admission Steps
NSS Required Documents
NSS TABE Study Guide
NSS IT Study Guide
NSS Foreign High School Evaluation
NSS Background Check Information

NSS Application
 On this application:
- Contact information 
- Required Documentation
- Schedule an assessment

 Apply Now

Training Locations
Cuyahoga Community College
Unified Technologies Center
2415 Woodland Avenue
Cleveland, OH 44115

Cuyahoga Community College
Advanced Technologies Training Center
3409 Woodland Avenue
Cleveland, OH 44115
Program Video

Learn more about the NSS Program at Tri-C

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